The Cygnet Theatre in Old Town is now accepting resumes for part-time Patron Services Representatives.
Position: Patron Services Representative
Hours: 10-25 hours a week, must be available on weekends and evenings.
Pay: Starting at $16.85 an hour
Preferred Availability:
Monday thru Friday: Noon to 9pm
Saturday/Sunday: 11 am to 10pm
Ideal candidate must be available for a minimum of four shifts a week.
The primary responsibility of this position is to provide theatre patrons with excellent customer service at Cygnet Theatre by assisting them in purchasing and/or picking up tickets to Cygnet Theatre events, providing information on performances and special events, and assisting other front of house departments as needed to ensure a high-quality patron experience.
Responsibilities:
- Provide all guests a positive first impression of Cygnet Theatre by offering superior customer service.
- Operate the computerized ticketing system and all wireless technology devices.
- Provide information regarding Cygnet Theatre events via face-to-face, telephone and e-mail communication.
- Provide assistance to all company members with ticket reservation needs.
- Assist with front of house tasks as needed, including but not limited to assisting the house management team or with event set-up.
- Assist with miscellaneous box office projects as directed.
Requirements:
- Strong customer service skills.
- Strong written and verbal communication skills.
- Experience with the Microsoft Office Suite.
- Ability to operate wireless technology devices (iPads, ticket scanners).
- Ability to adapt to a dynamic work environment.
- Must be able to lift 30 lbs.
Please send work resumes only. NO acting resumes.
You can email submissions to ecandia@cygnettheatre.com